Terms of Service

Last updated: September 17, 2026

1. The Store

CHROMIQUE ("we", "us") operates this website, offering natural gemstone jewelry in 925 sterling silver, shipped worldwide from Hangzhou, China. By using this site and placing an order, you agree to these Terms of Service.

2. Products & Uniqueness

Our jewelry uses natural, uncut and irregular gemstones. Stones vary naturally in color, shape and pattern; such variation is a feature of natural materials, not a defect. Product photos are representative — your piece will be uniquely its own.

3. Orders & Pricing

All prices are listed in USD and include standard international shipping. We reserve the right to correct pricing errors and to decline or cancel orders at our discretion, with full refund of any amount paid.

4. Personalized (Engraved) Items

Engraved pieces are made to your specification, require 5–7 business days to prepare, and are final sale.

5. Returns

Returns follow our Refund Policy.

6. Intellectual Property

All content on this site — including the CHROMIQUE name, logo, product photography and text — is our property and may not be copied or used commercially without permission.

7. Liability

To the maximum extent permitted by law, our liability for any claim relating to a purchase is limited to the amount paid for that purchase.

8. Contact

WhatsApp +86 132 3331 4333 · wmj5360@gmail.com